What you'll learn
Course Overview: The MVA Curriculum is a comprehensive program designed to equip aspiring virtual assistants with the essential skills, knowledge, and strategies to excel in the freelancing world. From administrative tasks to client acquisition, this two-week course covers a wide range of topics to prepare you for a successful career as a virtual assistant.
Training Coverage:
Week One: Skill Certification In this first week, you’ll build a solid foundation by mastering a variety of skills that are in high demand in the virtual assistant industry.
- Administrative Tasks
- Email Management
- Calendar Management
- Transcription
- Lead and Prospect Generation
- Project Management
- CRM Management
- Online Bookkeeping
- Social Media for Business
- Website Management
- Search Engine Optimization for Businesses
- Customer Service and Support
- Telemarketing
- Email Marketing
- Facebook Ads for Business
Day 1
- Administrative Tasks
– Introduction to administrative tasks
– File management and organization
– Time management techniques
- Email Management
– Efficient email sorting and filtering
– Managing email communication
– Creating email templates for common tasks
- Calendar Management
– Scheduling appointments and meetings
– Syncing calendars across platforms
– Managing multiple time zones
- Transcription
– Transcribing audio and video content
– Editing and proofreading transcriptions
– Tools and software for transcription
- Lead and Prospect Generation
– Identifying potential clients or leads
– Lead generation strategies
– Creating prospect lists
Day 2
- Project Management
– Introduction to project management tools
– Task assignment and tracking
– Collaboration with clients and team members
- CRM Management
– Customer relationship management basics
– Managing client databases
– CRM software overview
Day 3
- Online Bookkeeping
– Introduction to bookkeeping
– Tracking income and expenses
– Using bookkeeping software
- Social Media for Business
– Leveraging social media platforms for marketing
– Creating and scheduling social media content
– Social media analytics
Day 4
- Website Management
– Basic website maintenance
– Content updates and website security
– Website hosting and domain management
- Search Engine Optimization for Business
– Understanding SEO principles
– SEO tools and analysis
– On-page and off-page SEO techniques
Day 5
- Customer Service and Support
– Providing excellent customer service
– Handling customer inquiries and complaints
– Building long-term client relationships
- Telemarketing
– Introduction to telemarketing
– Cold calling techniques
– Telemarketing compliance and ethics
Week Two: Client Acquisition In the second week, you’ll learn how to establish your freelancing brand, secure clients, and set up your virtual assistant business for success.
- Setting a Freelancing Branding
- Getting Hired in Freelancing Platforms Setup
- Creating a VA resume
- Crafting an Application Proposal
- Preparing and Nailing a VA Interview
- Setting up Payments
- Creating a VA Portfolio
- Creating a VA Package
- Getting Clients Tips and Strategies
Day 6
- Setting a Freelancing Branding
– Branding basics for freelancers
– Defining your unique value proposition
– Creating a brand identity
- Getting Hired in Freelancing Platforms Setup
– Choosing the right freelancing platforms
– Setting up your profiles
– Creating an attractive freelancer profile
Day 7
- Creating a VA resume
– Crafting a professional resume for virtual assistant roles
– Highlighting your skills and experiences
– Tailoring your resume for specific job applications
- Crafting an Application Proposal
– Writing effective job proposals
– Customizing proposals for different clients
– Showcase your skills and value proposition
- Preparing and Nailing a VA Interview
– Interview preparation tips
– Handling common interview questions
– Demonstrating your virtual assistant expertise
Day 8
- Setting up Payments
– Payment options for freelancers
– Invoicing and payment tracking
– Ensuring secure and timely payments
- Creating a VA Portfolio
– Building a portfolio to showcase your work
– Highlighting successful projects
– Presenting your skills and abilities effectively
- Creating a VA Package
– Packaging your virtual assistant services
– Pricing strategies and structures
– Offering packages to attract clients
Day 9
- Getting Clients Tips and Strategies
– Strategies for finding and reaching potential clients
– Networking and building relationships
– Marketing your virtual assistant business
Day 10
- Applications
– Applying in Freelancing Platforms
– Reaching out to Leads
