Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

You can pay via:
1. PayPal: julmargrace@gmail.com

2. Bank:
Metropolitan Bank and Trust Co.
FVA Business Consultancy OPC
626-3-626-13665-7
Davao Abreeza Branch

3. Palawan Express and Cebuana — NOT ANYMORE RECEIVING REMITTANCES, but you can “remit” payments going to our GCash and banks via these remittance centers.

4. GCash
First Account
Julmar Grace Locsin
Davao City
09164719974

Second Account (use this when the First Account has reached its monthly limit)
Julmar Grace Locsin
Davao City
09159385841

Third Account (use this when the First & Second Account has reached its monthly limit)
Julmar Grace Locsin
Davao City
09164719960

5. Payoneer:
grace@filipinovirtualassistance.com

Kindly fill out our Course Reservation Form and attach a PHOTO/screenshot of the receipt when payment is done: https://academy.surgedigital.agency/student-information/

* A set-up email will be sent to you right after payment confirmation.
* This slot is non-transferable and non-refundable.
Paid slots are non-refundable and non-transferable (to other courses or another person) except for the following:
  • Extra payments on the chosen course.
  • Double payment transactions

    Applicable refunds will be processed every 16th of the month & the 2nd day of the following month.

    Expect a possible transaction fee will be incurred to any applicable refunds, depending on the payment transfer options is made (bank, Gcash, Paypal, etc).
  • Please check the reviews on our facebook page, our hired students album, and our website.
    https://academy.surgedigital.agency/about-us/
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    About our Courses

    Kindly contact our technical department to change your account name. Email your message at members@surgedigital.agency
    Click this link for more info

    If an error persists, email us at members@surgedigital.agency
    For students who applied for Membership packages, please note that some of the courses are not included in a specific package. You can check your subscription email that was sent to you during payment and registration.

    For students who availed individual courses, you can verify your order at info@thesurgemarketplace.com

    For other questions and concerns, email us at members@surgedigital.agency
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    This form is for general inquiries only. For Course Access concerns, visit our contact page.

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