Frequently Asked Questions
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Purchases & Refunds
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Paid slots are non-refundable and non-transferable (to other courses or another person) except for the following:
Applicable refunds will be processed every 16th of the month & the 2nd day of the following month.
Expect a possible transaction fee will be incurred to any applicable refunds, depending on the payment transfer options is made (bank, Gcash, Paypal, etc).
Please check the reviews on our facebook page, our hired students album, and our website.
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About our Courses
Kindly contact our technical department to change your account name. Email your message at info@thesurgemarketplace.com.
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If an error persists, email us at members@surgedigital.agency
For students who applied for Membership packages, please note that some of the courses are not included in a specific package. You can check your subscription email that was sent to you during payment and registration.
For students who availed individual courses, you can verify your order at info@thesurgemarketplace.com
For other questions and concerns, email us at info@thesurgemarketplace.com
For Technical Issues , email us at members@surgedigital.agency
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This form is for general inquiries only. For Course Access concerns, visit our contact page.
