Getting Hired in BPO Starter Course FREEMIUM

Customer Service, Sales, and Support Course Trainer

Expertise: Customer Service, Technical Support, and Sales, Account and Project Management, BPO (Operations Management), and BPO (Training and Facilitation)

Education: BS Information Technology (Undergraduate)

Experience:
-FVA Trainer/Coach – Customer Service Sales and Support
-Junior Account Manager – US-Based Amazon Repricer
-BPO Customer Service / Tech. Support and Sales Associate
-BPO Team Leader/Supervisor
-BPO Account Manager
-BPO Project Manager
-Guest Services Agent – Hilton Darwin, Australia
-Night Auditor – Hilton Darwin, Australia
-Assistant Night Manager – Hilton Darwin, Australia
-Team Manager – Australian Cleaning Company
-Account Manager – Australian Drop Shipping Company

Dyan Hana Uriat
Customer Service Sales and Support Course

Expertise: Customer Service and Technical Support, Quality Assurance, Admin/Back Office/HR, and Accounting (XERO, MYOB)

Education:
*Bachelor of Accounting - Darwin, Australia
*College of Law - Ateneo de Davao University
*AB - Political Science - Ateneo de Davao University

Experience:
*FVA Trainer/Coach – Customer Service Sales and Support
*HR/Admin/Accounting Staff – Australia Based IT Company
*BPO Customer Service / Tech. Support Associate
*BPO Sales and Retention Support
*BPO Chat Technical Support Representative
*BPO Quality Assurance Specialist
*Front-of-House - Australia
*Retail Associate - Australia
*Admin and Bookkeeping – Australian Cleaning Company
*Lead Generation – Australian Financial Company